At Maju 24, your privacy is not merely a legal obligation — it is a core value. This document explains transparently and clearly how we collect, use, and protect every piece of information you entrust to us.
Quick Summary: We only collect data that is strictly necessary to manage your account and provide our services. We do not sell your data to any party. You have the right to access, correct, or delete your data at any time by contacting us.
Maju 24 operates the online betting platform at maju24.click and is fully committed to protecting the privacy of every member who registers and uses our services. This Privacy Policy has been drawn up in accordance with the requirements of the Personal Data Protection Act 2010 (PDPA) Malaysia and international industry best practices.
By registering for or using the Maju 24, you consent to the collection and use of your personal data as described in this document. If you do not agree with any part of this policy, please discontinue use of the platform and contact us for further enquiries.
This policy applies to all personal data collected through the maju24.click website, the Maju 24 mobile app, email and live chat communications, and all other interaction channels between you and Maju 24.
Maju 24 only collects data necessary for platform operations and the fulfilment of legal compliance obligations. The following are the categories of data that may be collected:
| Data Category | Examples of Information | Required? |
|---|---|---|
| Personal Identity | Full name, MyKad number, date of birth | Mandatory (KYC) |
| Contact Information | Email address, phone number, residential address | Mandatory |
| Financial Data | E-wallet number (Touch 'n Go / GrabPay), transaction logs | Mandatory |
| Platform Activity Data | Betting logs, game history, preferred game types | Automatic |
| Technical Data | IP address, device type, web browser, access time | Automatic |
| Communication Data | Live chat records, support tickets, emails sent | Related |
Important Note: Maju 24 never stores full credit/debit card numbers. All e-wallet payment information — including Touch 'n Go eWallet, GrabPay, DuitNow, Boost, and ShopeePay — is processed through a PCI-DSS certified payment gateway.
Your personal data is collected through various lawful and transparent methods. Maju 24 does not use hidden or deceptive data collection methods:
Maju 24 uses your personal data only for legitimate purposes that have been made known to you. The following are the primary purposes for which data is used:
You may opt out of marketing communications at any time by clicking "unsubscribe" in any promotional email or by contacting the Maju 24 support team. Unsubscribing from marketing does not affect important account notifications.
Maju 24 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. However, there are limited situations where we may need to share certain information:
All third parties contracted with Maju 24 are required to comply with data protection standards equal to or higher than those we uphold ourselves.
Maju 24 implements multiple layers of technical and organisational security controls to protect your personal data from unauthorised access, loss, misuse, or disclosure:
While we take comprehensive security measures, no digital system can be guaranteed 100% secure. You are encouraged to use a strong, unique password that is not shared for your Maju 24 account.
Maju 24 retains your personal data only for as long as necessary to fulfil the purposes set out in this policy, or as required by Malaysian law. The following are general data retention guidelines:
As a member Maju 24 and data subjects under Malaysia's PDPA, you have the following rights regarding your personal data:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 21 business days.
You have the right to request correction of any inaccurate or incomplete data via your account settings or our customer support team.
You have the right to object to the processing of your data for direct marketing purposes at any time, without providing a reason.
You may request data deletion upon account closure, subject to applicable legal retention obligations.
You may request your data in a structured, machine-readable format for transfer to another service provider.
You may withdraw consent for specific processing at any time. This does not affect any processing that has already taken place.
To exercise any of the above rights, contact our Data Privacy Officer at privacy@maju24.click stating your request and include a copy of your identification for verification. We will respond within 21 business days.
Maju 24 uses cookies and similar tracking technologies to enhance the user experience and analyse platform usage. Cookies are small text files stored on your device when you visit our website.
We use three types of cookies:
You can manage or disable cookies through your web browser settings. Note: disabling essential cookies may affect the functionality of the Maju 24 platform.
In operating the platform, Maju 24 may process your personal data outside Malaysia using server infrastructure and cloud services located in various regions. However, such transfers only take place when:
We ensure that all international data transfers are subject to protections equivalent to, or greater than, those provided under Malaysian law.
Platform Maju 24 is not intended for individuals under the age of 21. We do not knowingly collect personal data from children or underage minors. Should we discover that data has been collected from a minor without our knowledge, such data will be deleted immediately and the relevant account will be terminated.
Parents or guardians who believe a minor in their care has registered or used our platform without authorisation are required to contact us immediately at privacy@maju24.click for immediate action.
If you have any questions or concerns, or wish to exercise your privacy rights, please contact our Data Protection Officer (DPO) through the following channels:
This Privacy Policy will be updated from time to time to reflect changes in our practices or legal requirements. The current version is always available on this page, with the update date clearly displayed.
Six layers of protection to keep your privacy safeguarded at all times
Maju 24 operates in full compliance with Malaysia's Personal Data Protection Act 2010. We undergo annual compliance audits to ensure the highest standards are consistently maintained.
Data transmitted to and from the Maju 24 platform is protected by TLS 1.3 and 256-bit SSL encryption — the same technology used by Maybank2u and CIMB Clicks to secure your banking accounts.
Maju 24's most fundamental commitment: your data has never been, and will never be, sold to advertisers or data brokers. Your data belongs to you alone — it is not a commodity to be traded.
The privacy settings dashboard within your Maju 24 account lets you manage marketing notifications, cookie preferences, and shared information — all in one convenient place.
Maju 24's data management systems and procedures are audited by an independent security firm twice a year. Members may request a summary audit report through customer support.
Maju 24 appoints a dedicated Data Protection Officer (DPO) to oversee all privacy-related matters and ensure your data rights are fully respected.
Answers to the most common questions about how we manage your data