Gambling should be a fun form of entertainment — not a source of stress or hardship. At Maju 24, we provide a full range of tools, guidance, and support to ensure every Malaysian player enjoys a healthy and balanced gaming experience.
Responsible gaming means ensuring that betting remains a controlled form of entertainment – not a necessity or an addiction. It means playing within your means, understanding the risks involved, and knowing when to stop.
At Maju 24, we believe that the thrill of playing slots, Live Casino, Malaysia Super League Sports Betting, or badminton should be enjoyed by everyone — but only when it is done in a healthy and responsible way. Our business success will never take precedence over the mental and financial wellbeing of our players.
That is why Maju 24 invests seriously in responsible gaming programmes – providing practical tools, staff training, and partnerships with local Malaysian support agencies to ensure every member gets the help they need.
Always remember: Betting is entertainment, not a source of income. Always set a clear budget before you play and never bet with money you cannot afford to lose – including money for rent, bills, or your family's daily needs.
We provide a comprehensive and easy-to-use set of tools to help you stay in control
Set the maximum amount you can deposit within a chosen time period. This limit takes effect immediately and can be lowered at any time, or increased after a 7-day waiting period.
💰 Financial ControlSet a maximum loss limit you are comfortable with. Once that limit is reached, your account will be automatically blocked from placing new bets for the designated period.
📉 Protect Your BalanceSet a time limit for each gaming session — 30 minutes, 1 hour, 2 hours, or a duration of your choice. The system will display a warning and automatically log you out once the limit is reached.
⏰ Time ControlsNeed a break? Activate a self-exclusion for 1 day up to 90 days. During this period, you will not be able to log in or place any bets. Your account and balance remain completely safe.
⏸️ Temporary PauseFor a longer-term commitment, choose a self-exclusion from 6 months up to 5 years. During this period, your account will be fully locked and cannot be reopened — even at your own request — before the period expires.
🔒 Strict ExclusionOpt out of all promotional communications, bonus offers, and advertisements from Maju 24. This helps reduce triggers that may influence your betting decisions.
🚫 No AdvertisementsUse the calculator below to plan a deposit limit that fits your financial situation
This is a guide simulation only. Actual limits can be set in your Maju 24 account settings at any time. We recommend keeping your gaming limit to no more than 5% of monthly net income you.
Answer the following questions honestly to assess how well you are in control of your gaming
If you or someone you know is showing the following signs, it may be time to seek help
Feeling stressed or anxious when unable to play for a period of time
Hiding gambling habits from family members or friends
Borrowing money from others without disclosing the real purpose
Being unable to stop playing even after hitting a limit you set for yourself
Neglecting work, family, or financial responsibilities due to gambling
Using Touch 'n Go, GrabPay, or bank account funds earmarked for other purposes to gamble after running out of money
Feeling guilty or regretful after every session but being unable to stop
Continuously increasing bet sizes to get the same "thrill"
Using betting as a primary way to cope with negative emotions
Acknowledging a problem is the single most courageous first step. If you notice any of the signs above, don't let it continue. Reach out to the Maju 24 support team via live chat or email – we will help you activate self-control tools or connect you with professional support resources.
Six things that prove Maju 24's genuine commitment to the wellbeing of Malaysian players
Our dedicated responsible gaming team — known as iCARE — operates 24/7 to monitor risky play patterns and reach out to members who may need support before issues escalate.
All Maju 24 support staff undergo specialised training in identifying and addressing problem gambling. They are trained to respond with empathy, not judgment.
Our AI system monitors betting patterns in real time. Players showing signs of at-risk behaviour will automatically receive notifications and an offer of assistance from our team.
Maju 24 partners with local support organisations to provide professional referrals for members who require counselling or further treatment for gambling addiction.
A dedicated Bahasa Melayu support line is available specifically for responsible gaming concerns. You can speak with our team in complete confidence — no judgment, no shame.
Maju 24 received the Responsible Gaming Leader award from iCARE Malaysia in 2023, in recognition of its comprehensive and effective responsible gaming programme.